A Hundred Voices For Change

Same Difference

This is a guest post by Rachael Holmes, Head of Policy- Families, Welfare and Work at Citizen’s Advice.

100 voices for change

In February this year Citizens Advice launched a new campaign to make ESA fit for work. As part of the campaign we asked people to share stories of their experience of ESA and we have been overwhelmed with the response.  We have now had over a hundred responses giving over a hundred reasons why it is vital that major reforms are made to ESA.

It is clear that too many people are being failed by the system, suffering from poor quality Work Capability Assessments and being left without the support they feel they are entitled to.

One of the most common topics has been how people have had bad experiences with their Work Capability Assessment (WCA) carried out by Atos.   We have heard stories like Lesley’s, who…

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